Privacy policy.

Last updated: 13 August 2025

At Parfender, we value your privacy and are committed to protecting your personal data. This privacy policy explains what information we collect, how we use it, how we keep it safe, and the rights you have under applicable privacy laws, including the General Data Protection Regulation (GDPR).

By visiting parfender.com or contacting us, you agree to the terms described in this policy. We recommend reviewing this policy regularly, as it may be updated from time to time.

1. When does this privacy policy apply?

This policy applies to all personal data we process when you:

  • Visit our website

  • Contact us (via email, phone, or other channels)

  • Engage with us as a customer, business contact, or partner

Personal data includes any information that can identify you directly or indirectly, such as your name, email address, phone number, IP address, or browsing behaviour.

2. Who is responsible for your data?

Parfender is the data controller responsible for the processing of your personal data.

Contact details:
Parfender
Reigerstraat 3
7581 ST Losser
The Netherlands
Chamber of Commerce (KvK): 95913572
Email: info@parfender.com

3. Whose data do we process?

We process personal data from:

  • Website visitors

  • Private customers

  • Business customers

  • Contact persons of partner organisations

4. How do we collect your data?

We collect data directly from you when you:

  • Visit our website

  • Create an account or fill in a form

  • Contact us by email, phone, or other means

  • Give permission for your data to be shared by one of our partners

5. What data do we collect?

Depending on your interaction with us, we may collect:

  • Name

  • Address or business address

  • Delivery address

  • Email address

  • Phone number

  • Payment details

  • IP address and browsing behaviour

6. Why do we use your data?

We only process your personal data when we have a legal basis to do so. This includes:

  • With your consent

  • To fulfil a contract or provide our services

  • To comply with legal obligations

  • To improve our services and customer experience

7. How long do we store your data?

We store your data only for as long as necessary for the purposes for which it was collected, or as required by law.
For example:

  • Customer and transaction data is retained for 7 years to comply with Dutch tax regulations.

  • Other data is kept only as long as needed to provide our services or resolve any disputes.

8. Do we share your data?

We do not sell or rent your data.
We only share your data with:

  • Service providers who help us operate our website and services (e.g., hosting providers, payment processors), and only under strict data protection agreements.

  • Authorities, if legally required.

9. Where do we store your data?

Your data is processed and stored within the European Economic Area (EEA). If data is ever transferred outside the EEA, we ensure adequate safeguards are in place.

10. How do we protect your data?

We take organisational and technical measures to protect your personal data from loss, misuse, or unauthorised access. Only authorised personnel who require access for their work can handle your data.

11. Your rights

Under the GDPR, you have the right to:

  • Access: Request a copy of the data we hold about you.

  • Correction: Ask us to correct inaccurate or incomplete data.

  • Deletion (“Right to be Forgotten”): Request deletion of your personal data.

  • Restriction: Limit the processing of your data in certain situations.

  • Portability: Receive your data in a machine-readable format or request we transfer it to another organisation.

  • Object: Object to processing based on legitimate interest or direct marketing.

  • Withdraw consent: If processing is based on your consent, you may withdraw it at any time.

To exercise your rights, contact info@parfender.com. We may ask for proof of identity before processing your request.

12. Cookies

Our website uses cookies to:

  • Ensure proper website functionality (functional cookies)

  • Store session and login information

We only use tracking or personalisation cookies with your consent.

13. Data of minors

We do not intentionally collect data from persons under 18. If you are under 18, you must have permission from a parent or guardian to use our website.

14. Changes to this privacy policy

We may update this privacy policy from time to time. Changes will be published on this page with an updated “last modified” date.

15. Contact us

If you have questions or requests regarding this privacy policy or how we handle your data, you can contact us at:

info@parfender.com
Parfender, Reigerstraat 3, 7581 ST Losser, The Netherlands